
Frequently asked questions about ordering, compatibility, and returns.
Every product page lists the verified compatible device with its model code (e.g. SM-A405F for Samsung Galaxy A40). If the model code on this page matches the code printed inside your phone (under the back panel or on the battery), the part will fit. For phones sold under multiple regional codes, the "Also fits these devices" section lists every matching variant we have validated.
Our catalog mixes Compatible-grade, Premium-grade, and Original-grade parts. The grade is indicated on each product page via the quality tier badge. Compatible parts pass our internal QC checks for fit and basic function; Premium parts use OLED panels for displays; Original parts are sourced from authorized OEM channels with brand warranty intact.
You have 30 days from delivery to request a replacement if the part is faulty on arrival or does not fit despite matching our verified compatibility list. Returns are free — we cover the reverse shipping. The part must be returned in its original packaging without any installation damage. Refunds are processed within 5 business days of the returned part reaching our warehouse.
Orders ship within 24 hours of payment confirmation (prepaid only — no COD). Delivery typically takes 2-4 days to metro cities and 4-7 days to Tier 2-4 towns via our logistics partners. You can track your order via the Track tab in the bottom navigation once it ships.